Course Objective

Students will learn the importance of interpersonal communications skills, the right way to start a conversation, the importance of maintaining eye contact, how nervous gestures can hinder a conversation, why being engaged and listening attentively makes a difference, and why it is important to be yourself and genuine.

  • 1

    Interpersonal Communication Techniques

    • Objective
    • Interpersonal Communication Techniques
  • 2

    Quiz

    • Interpersonal Communication Techniques
  • 3

    Last step

    • Instructions

Instructor

Dominick Torchia

Director, Training and Development & Instructor

Dominick Torchia

Dominick has been with the Clerk’s office since 2013 and has worked in the following departments: Court Operations (Traffic Filing Clerk, Traffic After Court Entry Clerk, Misdemeanor Courtroom Clerk -- his favorite job of all! -- CPAT Clerk Training and Procedures, Manager Juvenile Delinquency Courts, Manager CPAT Training; and Training and Development (Manager , and Director). Prior to joining the Clerk’s office, Dominick proudly served his country in the U.S. Navy for 31 years and retired a Command Master Chief. Goal: To make the Clerk’s office an employer of choice, by making it more effective and efficient by providing quality education in the areas of professional and personal development for ALL Clerk team members!!

Social proof: reviews

Herbie Aviles, Court Clerk I

Heriberto Aviles

Avery important mark in your life's history that will help with the development of any business and/or interpersonal relationship.

Avery important mark in your life's history that will help with the development of any business and/or interpersonal relationship.

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Interpersonal Communication Techniques

Harmony Lacey

Very short and straight forward.

Very short and straight forward.

Read Less