Course Objective

Students will learn how to reverses a charge transaction using the approved method in the Case Maintenance Systems (also known as Odyssey).

  • 1

    Reversing a Charge Transaction in Odyssey

    • Objective
    • Reversing a Charge Transaction in Odyssey
  • 2

    Last Step

    • Instructions

Instructor

Harold Sims

Senior Training Specialist, Training and Development

Harold Sims

Harold has been with the Hillsborough County Clerk of the Circuit Court since January 2010, and has gained experience in the following positions: Office Assistant (Filing and Research); Court Clerk I (Court Calendar Preparation); Court Clerk II (Courtroom Clerk). Harold graduated from the Florida Institute of Technology in 2008 with a degree in meteorology and communication. Prior to joining the Hillsborough County Clerk of the Circuit Court, Harold performed administrative work for private companies. In addition, he taught a variety of scientific subjects to children at summer camps.